Practical guides to calling, commissions, team access and the work behind a sale.
An honest breakdown of AI sales development tooling — the four jobs it genuinely does well, the two it is routinely oversold on, and how to evaluate a demo that has been rehearsed.
Read articleAdmin, member and read-only cannot describe an agency where a setter, a closer, a media buyer and a bookkeeper all need different views. What real role design looks like, and why hiding a button is not access control.
Read articleThe three dialer types, what each one does to connect rates and compliance risk, and the team-size threshold where a predictive dialer stops being reckless and starts being useful.
Read articleEvery commission structure agencies actually use, worked through with real numbers: flat rate, tiered, split between setter and closer, and the clawback rules that decide whether the model survives contact with a refund.
Read articleWhat agency management software actually covers, the six categories most agencies end up paying for separately, and how to tell a real all-in-one from a CRM with extra tabs.
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